![]() ![]() This is a free service with a Webroot subscription. In the upper-right corner that displays your login ID, from the drop-down menu, select Manage Keycodes. Merlin would be referring to the Webroot feature key, which also appears to be. Do either of the following: From the Account Snapshot panel on the Status tab, click Manage Licenses. ![]() If you are using the Mobile App as part of the protection you received with WSA for your computer, the key code must not be expired, and if you have WSA Internet Security Plus or WSA Complete for your computer this key code should match what you are using on the computer application.Īlso you can always Submit A Trouble Ticket for assistance. Cisco Web Usage Controls, Active, 14 days, Wed Jan 18 09:23:37 2017. Adjust your settings here, and while you are here check the key code listed. On the next screen, click the Access & Permissions tab at the top. If these permissions are not correct, click the little "person icon" at the far right end of the profile you need to edit. ![]() If you do not have a license for your computer, and are using only the standalone Android app, you will need just Mobile Security set to access. If you have WSA Complete for your computer, you will need Mobile Security, Back & Synch and Passwords all set to access. If you have WSA Internet Security Plus for your computer, you will need Mobile Security and Password access. Keycode This is your keycode the numbers are blocked out based on your security settings. The My Account area displays, with your account information. Check to make sure that all permissions are set to Access. To view account details: From the system tray, double-click the Webroot icon to display the main interface. Locate the profile (Email address) you are wanting to use to log in. Once logged in, click your email address at the upper right corner and choose "Manage Users" from the dropdown. If you have not yet created your Account Console, you need to do this in order to log into the mobile apps correctly. There are several other common issues, and this KB Article may help as well. Please see if you can find a similar code and enter that when prompted. It's a 20 character set of numbers and letters (and dashes) similar to this example: May I ask what errors you are getting when trying to install your keycode and what Webroot version do you have? Is this a renewal or the first time you have installed Webroot?Īre you installing the correct Webroot version? Please look here Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 53.Webroot® Business Endpoint Protection 1130.Webroot Mobile Security for Android 937.Webroot® Consumer/Business - for Macs 369.Webroot® SecureAnywhere™ - Complete 3822.Webroot® SecureAnywhere™ - Internet Security Plus 2467.Webroot® SecureAnywhere™ - Antivirus 6970. ![]()
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